快讯丨37家分行 30000+超级柜台 农行成首家全国范围采用人脸识别技术的四大行
他拿七次AI识别世界冠军 帮18省警察叔叔抓坏蛋 99%准确率助银行刷脸认证
Since the launch of the super counter, the Agricultural Bank of China in the spirit of enhance customer experience, save labor costs, strengthen risk management and control as its purpose, and constantly upgrade the functions of the super counter. In February 25th, the Agricultural Bank Chinese super counter completed one of the 34 branches of face recognition and face recognition technology through a comprehensive on-line, overweight super counter, super counter business is more intelligent and efficient.
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Face recognition is a biometric identification technology based on facial features of people’s information, compared with fingerprint recognition, iris recognition, voice recognition and other biometric technology, has a good user experience, without contacting the equipment, recognition speed and other advantages, compared with the traditional password, SMS verification code and has no user operation, save the cost, and can achieve strong real name identity verification requirements.
According to ABC soft center face recognition project leader Zhang Ji introduced in the super counter business uses face recognition, including personal bank card, electronic contract, account password reset, personal loss, foreign exchange, financial contract purchase and other 8 categories of 52 products in the application.
In the business background manual audit: if the user can open the card business, by the technology of face recognition , card comparison, determine whether I hold documents to open an account; user transactions, such as financial transfers and other services, can increase the face recognition based on user input password on the traditional way, to enhance the verification the identity of the users; other business: such as password reset, the loss of hanging solution business, using face recognition can prevent others to steal user passwords, bank card information change, protect the security of user information.
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The agricultural bank staff, for the user to open the card business through the super counter, the staff to guide the user to the super counter for self service.
When the user to complete the information entry, identification documents submitted to the identification of OCR, by a staff member of the video to verify the identity of the user, and whether the documents consistent portrait.
Due to the background staff using one to many ways, while viewing the audit of multiple self-service device user identity, there are often visual fatigue, audit errors and audit process queue problem. After the introduction of face recognition, the user in accordance with the verification of the identity of the screen prompts to complete a simple head action can be done without waiting in line for audit.
The staff only through the certification on staff review, make business more efficient, and the image data to the user transactions to save, to prevent the user transaction repudiation.
But for users, Ms. Lee said: the use of face recognition technology can meet the super counter most of her business needs, bid farewell to the past, various types of signature, calling and queuing to fill a single case. Now can check all kinds of business in the super counter, to handle all types of business, only need to fill out a small amount of information, you can complete a number of business process, the processing speed is improved by 1-2 times, such as the original business card counter takes ten minutes for business now only need three or four minutes. And Ms. Lee has repeatedly been the case of bank card theft, if criminals access to Ms. Lee’s password through other channels, there is a risk of financial security.
The recognition of the super counter, when Ms. Li misappropriated the bank card and password can not through the face verification link super counter set, to conduct financial transactions. And when the operator for the bank blacklist users, but also for the background of the alarm, by the side of the security personnel to deal with.
About the super counter using face recognition technology, so face recognition technology provider of cloud from the general manager of Finance Division Zhang Xingwang said, verify user identity through the use of face recognition technology in super counter, to strengthen the safety control of user transactions, can effectively prevent theft and impersonation documents to conduct financial transactions, security the safety of users of funds and information security; on the other hand, using face recognition technology can replace the background manual audit, reduce labor costs, improve business process efficiency.
Cloud technology as the first face recognition from the banking industry suppliers, the most advanced face recognition and biometric technology to enhance financial security services and enhance the wisdom of marketing.
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