ATM is to provide for the majority of cardholders with deposits, withdrawals, transfers, check the balance and modify the password and other functions of self-service equipment. It eliminates the counter waiting for business troubles for you, but also 24 hours for your service. The following is the ATM machine in the course of the abnormal situation may be encountered and preventive measures, in order to use your card security, please read carefully:
Pay attention to abnormal situation:
[ATM special device] – criminals except through the ATM access control system, installed on the ATM camera, false keyboard and other special device bootlegging cardholder bank card number, password and security information, also use the machine and other equipment to steal customer side tracks on a magnetic stripe card information, then fake card wantonly spending, cash the use of stolen information, causing significant economic losses to the cardholder and the issuing bank. [abnormal swallowing appeared normal operation of the card – criminals first homemade device into the ATM card reader TUNKA illusion, or in the ATM exit barrier, so that the ATM dispenser is not successful, and in the ATM machine paste fake customer service complaints hotline to lure card to the so-called bank employees or public security personnel card number password and security information disclose, or request the transfer of funds to the designated account. False notice] – criminals posing as ATM management unit of [ATM around the post, post emergency notice or announcement on ATM (such as the banking system upgrade and debugging , etc.) require the cardholder will own bank card money to a designated account by ATM transfer, steal a cardholder account. [attention] scattered people around the cardholder – criminals usually gang crime, ATM operation in the process of the cardholder, take the normal operation to remind the cardholder loses money, pretending to be asked to use the ATM machine, pushing the cardholder and intentional interference in the cardholder’s card, fake bayonet plug in the same bank transfer its line of sight, the cardholder mistook his bank card is out of ATM. Cardholder anti-theft, panic not carefully identify card authenticity that is left, left in the machine within the card really by criminals, continue to withdraw, even modify the password card to the market consumption and other operations, the cardholder losses. [posing as bank staff to contact customers] – illegal use of telephone call to the customer, said he was certain the bank staff to inform customers of winning, redeem or account risk, require customers to provide the first tax and postage to medium card bank card account number, password, valid or customer requirements, customer acquisition information and funds from defrauding customers. [posing as bank or UnionPay name send SMS fraud] – illegal use of mobile phone text messages, posing as bank name to the customer to send SMS fraud, claiming that customers winning, redeem or account theft, customer requirements as soon as possible to log on to the site specified in the message authentication. This website is established for criminals, fake websites taking the customer information, if the customer of the landing site and operation, customer number, password, ID and other information will be informed of the criminals.
主要防范措施：[多个心眼多份安全]★目前使用ATM时刷卡进门设备已取消，不需要刷卡开门或输入密码。持卡人如遇要求刷卡或输入密码方可进入时，应及时报警。★ 在使用ATM前，应先观察ATM上，特别是插卡口和密码键盘处有无可疑的附加装置。★输入密码时尽可能遮挡操作手势。[谨防银行卡被“掉包”]★不法分子通常利用银行下班时间作案，因此持卡人在银行下班后，尤其是夜间或凌晨进入ATM间使用ATM机时应格外提高警惕，观察周围有无尾随、偷窥等可疑情况。★ 随时注意周围情况，如遇有人故意以各种理由靠近，或制造事端分散自己的注意力时，应要求其与自己保持一定的距离，在输入密码过程中注意用身体遮挡键盘，若中途有被干扰的情况，持卡人在完成所有操作环节后，应仔细核对取回的银行卡，确认没有被人乘乱掉包。[拨打正确客服电话]★注意银行通过网点、网站、媒体、ATM屏幕等正常渠道公布的统一客户服务电话，一旦有吞钞、吞卡等不正常事件发生，不要急于离开ATM，也不要轻易相信来历不明的电话号码，应拨打ATM所属银行统一客户服务电话寻求帮助。★通常ATM机旁不允许张贴任何海报或提示，如有提示请勿轻信，可拨打银行统一客服电话咨询。[妥善处理交易凭条]★现在通常银行都会在ATM交易凭条上将部分卡号隐去。如果遇有未将卡号隐去的情况，请妥善处理，不要把交易凭条随意丢弃，尤其不要丢在ATM机旁。[开通短信提醒服务]★尽量开通账户变动短信提醒服务，第一时间了解自己账户金额变动情况。一旦怀疑自己的银行卡信息或资金被盗用，应立即联系发卡银行查询账户余额、办理止付或将卡内资金转移到属于自己的其他账户中。[切勿透露账号密码]★切记：在任何情况下，银行职员或警方都不会要求持卡人提供银行卡密码或向来历不明的账户转账，如果遇到此类要求，请勿相信并及时报警。
The main preventive measures: [more than eye]. The safety when using ATM card door equipment has been canceled, do not need to enter a password or credit card to open the door. In case the cardholder requests a credit card or enter a password before entering, it shall promptly report to the police. ATM before use, should first observe the ATM, especially the attachment plug bayonet and password keyboard department have suspicious. You enter the password as much as possible to block the operation of hand gestures. Beware of bank card by substitution]. Criminals often use the bank work time. Therefore, the cardholder in the bank after work, especially at night or early morning into the ATM using the ATM machine should be particularly vigilant, look around without trailing, peeping and other suspicious circumstances. I always pay attention to the surrounding circumstances, such as the case intended to close for various reasons, making trouble or distract yourself, should be required to maintain a certain distance with their own, enter the password in the process of attention to physically block the keyboard, if midway has been interference, the cardholder to complete all operations, should be check the back bank card has not been confirmed by random substitution. Call the customer service phone [right] attention by bank outlets, websites, media, ATM screen and other normal channels announced unified customer service calls, once the swallow notes, TUNKA abnormal events, do not rush to leave ATM, do not easily believe that the unknown source or origin telephone number, should call the bank customer unified ATM call for help. I usually do not allow any ATM machine by posting posters or tips, such as tips do not believe, you can call the bank customer service telephone consultation.  now properly handle the transaction slip. Usually the bank will in the ATM transaction receipt will go to the hidden part number. If there is no card to hide, please dispose of, don’t put the transaction slip discarded, especially not to throw in ATM machine.  open SMS alert service to open account changes in SMS alert service, their understanding of changes account for the amount of the first time. Your bank card information or money stolen once suspected, should immediately contact the issuing bank account balance, payment card or for the transfer of funds to other accounts in their own.  do not disclose the account password to remember: in any case, the bank staff or the police will not require the cardholder to provide bank card password or to the unknown source or origin account transfers, if you encounter such a request, do not believe and timely alarm.
Designed by Yang.rourou
Designed by Yang.rourou
Micro signal: ccb-zz-ftzh CCB Zhengzhou Futian branch
Address: Zhengzhou city sea road by Eighth Street intersection Futian Fortune Plaza room floor window
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